Connect.ME is a complete communication platform between the customer and the seller.
It helps both the customer and the principle/distributor/retail shop by maintaining a proper monitored communication channel, order processing & information sharing by enabling complete the end-to-end channel management between the two parties.
Connect.ME helps the customers to connect with their principle/distributor/retail shop, inquire about product availability, confirm sales orders and be notified on featured products, product notifications, ongoing special services or deals. It also helps the principle/distributor/retail shop to manage complete communication with the customers, maintain customer profiles, order management, sales order processing and complete the process from sales order to invoicing.
Summary of features
Store Locator
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Enables customer to find store locations using Google maps, operating hours, contact details and other necessary details.
Featured Products
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Informs the customers about new arrivals and product features.
Social sharing enables customers to share information about these products amongst their friends through popular social media such as Facebook, WhatsApp, Viber, etc.
Promotion Alerts
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Notifies the on-going and future promotions to the customers, so that they can schedule an order or visit to the store on the days of promotions!
Shop online!
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Place an order for cash on delivery (COD) or buy & pay online! Customers can search for product department & category wise and also in combination of multiple departments at the same time. Product picture enabled search makes it much easier to identify the items. Connect.ME supports both picture view or list view in searching products.
Customers can manage their shopping cart by adding, removing items as per their wishes anytime. They can go back and purchase more or simply place an order or checkout with online payment.
Manage order status
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View past orders / purchases. Customers can accept orders and mark as received and rate the experience at the same time. You will see what time the customer received the order and their feedback on the same at once.
Product search by barcode / QR / ISBN.
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App allows customers to search for a product using a simple scan using their mobile phone. The customer can perform a lookup in your store for availability and price with the convenience of not leaving the house or going though complex search options.
Send notifications
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Keep your customers informed about your store activities, alerts on new arrivals, special pricing. Keep in touch always!
Get rid of plastic!
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No membership card? No problem. Let your customers use their phone as the member card when they are at your store.
Give more options to the customers!
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Let the customers send you a traditional shopping list via WhatsApp (integrated to Connect.ME) or just ask them to take a photo of the shopping list and upload! Managing shopping lists was never this easy. App backend let you manage all orders with a job number and a proper follow up status updates are sent to clients in each action so that they are aware about your effort to fulfill their requirements.
Send status updates to clients in each action so that they are aware about your effort to fulfill their requirements.